Legal
Terms of Service
The terms that govern your use of Two Lost Souls.
Last updated: October 24, 2026
Acceptance of terms
By creating an account or using this app, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the app.
Eligibility
You must be at least 18 years old and able to form a binding contract to use the program. Veterans applying to the program must provide accurate, truthful information.
Accounts
You are responsible for keeping your account credentials secure and for all activity under your account. You can delete your account at any time from the Settings page.
The program
Two Lost Souls pairs veterans with rescue dogs through a structured program of matching, training, and rehabilitation. Participation is voluntary, and we do not guarantee a specific match or outcome. We may pause or adjust program services at our discretion.
Donations
Donations are processed by our third-party payment processor. Donations are voluntary, non-refundable except where required by law, and tax-deductible to the extent allowed by law. We do not store your card details.
Acceptable use
You agree not to misuse the app, provide false information, harass other users or staff, or attempt to access data you are not authorized to view.
Intellectual property
The app, its content, and the Two Lost Souls name and marks are owned by Two Lost Souls Foundation. Success stories and user content remain owned by their authors; you grant us a license to display them in connection with the program.
Disclaimers
The app is provided "as is" without warranties of any kind. We do not provide medical or clinical advice. If you are a veteran in crisis, call the Veterans Crisis Line at 988 then press 1.
Limitation of liability
To the extent permitted by law, Two Lost Souls Foundation is not liable for indirect, incidental, or consequential damages arising from your use of the app.
Termination
We may suspend or terminate access for violations of these Terms. You may stop using the app and delete your account at any time.
Contact
Questions about these Terms? Email hello@twolostsouls.org or see our contact page.
